UniFi Partner Hub

UniFi Assistant

Dedicated Support for Integrators and Service Providers

Enhance every deployment with priority tools, real-time support, and targeted training.

Priority Phone SupportDirect access to Tier 2 Professional Site Support Engineers for live incident resolution across all UniFi sites under your management.

Partner-Driven TrainingWebinar content catered to topics you vote on.

Ambassador AccessGet answers to questions about logistics and product offerings.

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UniFi Channel Partner Program

Empowering Value-Add Resellers, MSPs, and Systems Integrators.

Join a global ecosystem of UniFi enterprise partners to unlock deal registration for exclusive pricing and deal security through Authorized Partner Distributors.Qualified Products Include:

Enterprise Gateways: EFG Enterprise, UXG Enterprise

Aggregation Switch: ECS Aggregation

PoE Switches: ECS 24 PoE, ECS 48 PoE, Video XG 24 PoE, Video Fiber

WiFi 7 APs: E7, E7 Campus, E7 Audience

Network Video Recorder: ENVR, ENVR Core

Cameras: G6 Edge Turret, G6 Edge Dome, G6 Mini Dome, G6 Dome, G6 Pro Dome, AI Multi Sensor 4, AI PTZ Precision

Door Access: Retrofit Hub, Retrofit Reader

Visit Partner Portal

Extended Hardware Protection with UI Care

UI Care gives you long-term confidence with partner-grade replacement support for qualifying devices.

Expedited ReplacementReceive a new device before we receive the returned unit—minimizing client downtime.

Extended CoverageUp to 5 years of unlimited replacement protection.

Free Return ShippingReplacement kits come with prepaid shipping labels for easy, no-hassle returns.

Available Through Your Authorized Distributor

View UI Care Coverage

Partner Training & Certification

Build the skills to design, deploy, and support UniFi solutions.

Instructor-Led CertificationHands-on courses led by certified trainers, with recognized credentials.

On-Demand Technical LearningBuild your expertise across Network, Protect, Access, and Identity through virtual courses and practical guidance from the UniFi Knowledge Base.

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