UniFi Partner Hub

UniFi Assistant

Dedicated Support for Integrators and Service Providers

Enhance every deployment with priority tools, real-time support, and targeted training.
Priority Phone SupportDirect access to Tier 2 Professional Site Support Engineers for live incident resolution across all UniFi sites under your management.
Partner-Driven TrainingWebinar content catered to topics you vote on.
Ambassador AccessGet answers to questions about logistics and product offerings.

UniFi Channel Partner Program

Empowering Value-Add Resellers, MSPs, and Systems Integrators.
Join a global ecosystem of UniFi enterprise partners to unlock deal registration for exclusive pricing and deal security through Authorized Partner Distributors.Qualified Products Include:
Enterprise Gateways: EFG Enterprise, UXG Enterprise
Aggregation Switch: ECS Aggregation
PoE Switches: ECS 24 PoE, ECS 48 PoE, Video XG 24 PoE, Video Fiber
WiFi 7 APs: E7, E7 Campus, E7 Audience
Network Video Recorder: ENVR, ENVR Core
Cameras: G6 Dome, G6 Pro Dome, AI PTZ Precision, AI Multi Sensor 4
Door Access: Retrofit Hub, Retrofit Reader

Extended Hardware Protection with UI Care

UI Care gives you long-term confidence with partner-grade replacement support for qualifying devices.
Expedited ReplacementReceive a new device before we receive the returned unit—minimizing client downtime.
Extended CoverageUp to 5 years of unlimited replacement protection.
Free Return ShippingReplacement kits come with prepaid shipping labels for easy, no-hassle returns.
Available Through Your Authorized Distributor

Partner Training Resources

Certify, upskill, and stay ahead of the curve.
Certification ProgramJoin in-person, hands-on sessions led by UniFi experts to earn recognized certification.
On-Demand LearningLearn at your own pace through the UniFi Knowledge Base.

Other Resources

Events & ProgramsLearn More
Technical SpecificationsGo to Tech Specs
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